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Accessibility Statement

1. Introduction

Best Western Hotel Favorit Ludwigsburg Hotel Favorit Betriebsgesellschaft mbH is committed to making its website and mobile applications accessible in accordance with legal requirements. This is based on the legal requirements of the German Accessibility Enhancement Act (BFSG), in particular § 3 BFSG, and the Accessibility Ordinance (BFV). The accessibility requirements also arise from Section 14 BFSG in conjunction with Section 3 (1) BFSG and the BFV. These regulations transpose Directive (EU) 2019/882 on the accessibility requirements for products and services into national law.

The specific technical measures are based on the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA.

This accessibility statement applies to the website hotel-favorit.de.



2. Status of accessibility

This website is partially accessible, as not all requirements are fully met.



3. Non-accessible content

a) Content barriers

  • Non-accessible PDF and Office documents: These documents often lack semantic structure, contain non-accessible tables, or have insufficient alternative text.
  • Unmarked language mixing: Some English terms or sections are not correctly marked in the code.

b) Disproportionate burden

According to Article 5 of Directive (EU) 2016/2102, an exception may be claimed for certain content on the grounds of disproportionate burden.
Despite extensive efforts, we are currently unable to provide the following content in a fully accessible format:

Many of the PDF and Word documents published before June 28, 2025 do not meet accessibility requirements. They often lack a clear structure, meaningful alternative text for images, or contain complex tables that would require considerable human and technical effort to make accessible. We strive to make new documents accessible as a matter of principle. If you need a specific document in an accessible version, please contact us—we will provide it to you if possible.



4. Further information on the accessibility of the service

General description of the service


The Best Western Hotel Favorit is a city hotel in a central location offering accommodation in various room categories. The range of services includes breakfast, conference and event rooms, and additional services such as parking and personal guest services. The website provides information about rooms, prices, facilities, location, and contact details.

Descriptions and explanations of how the service is provided

Rooms can be reserved via the website or requested by telephone or email. Information on check-in and check-out, parking, and directions is provided. The hotel provides rooms with technical equipment for business or private events; inquiries can be made by telephone or online.
During their stay, guests are assisted by the reception and service staff. In addition, the website provides information on offers and arrangements.


5. Creation and review of this declaration

This statement was created on August 21, 2025. Review methodology:

Self-assessment (internal tests with various browsers and keyboard navigation) and partially automated tests with WAVE.



6. Feedback and contact details

If you encounter any barriers when using our website or require information about non-accessible content, please contact us.

Best Western Hotel Favorit Ludwigsburg
Hotel Favorit Betriebsgesellschaft mbH
Gartenstrasse 18
D-71638 Ludwigsburg
E-Mail: info@hotel-favorit.bestwestern.de
Telefon: +49 (0)7141-976770

If you require content or documents in an accessible version, we will provide them to you upon request within a reasonable period of time.



7. Arbitration procedure

If you believe that this website or mobile application is not accessible, you can contact the contact point mentioned in this statement. If no satisfactory solution can be found within a reasonable period of time, you can contact the competent market surveillance authority:

Landesverwaltungsamt Sachsen-Anhalt
Referat Verbraucherschutz / Marktüberwachung
Ernst-Kamieth-Straße 2
06112 Halle (Saale)
Best Western Hotel Favorit
Gartenstraße 18
71638 Ludwigsburg, Germany

Tel +49 (0) 7141 97677-0
eMail info@hotel-favorit.de